Companies are using the cloud to pursue business transformations that can help them connect with customers in the digital economy, creating innovative new services and business models that decrease time to market, create operational efficiencies and engage customers in new ways.

Challenges

Data security and privacy concerns rank top; complex integration and service quality are also common inhibitors.

Cloud computing introduces another level of risk because essential services are often outsourced to a third party, making it harder to maintain data integrity and privacy, support data and service availability, and demonstrate compliance.